Lost? Confused?
All the help you need is here.
Help for Members:
- Joining up
- Signing in
- Managing Member Profile
- Changing Password
- Changing Email Address
- Managing Favourites
- Managing Purchases
- Subscriptions
- Create a Subscription
- Manage Subscriptions
- Our Mailing List
- Buying an Offer
- Gifting an Offer
- Redeeming an Offer
- Spreading the Word – Tweet & Share Buttons
- Tweeting an Offer
- Sharing on Offer on Facebook
- Adding a Favourite
- Emailing an Offer
- SMS an Offer
NEED MORE HELP?
Can't work it out or need more help?
GIVE US SOME HELP!
Help us make WhatsOnOffer.com.au even easier to use!
Help for Members
JOINING UP
- Select the ‘JOIN UP’ button
- If you agree with the terms & conditions of the site, click the check box. You can read the terms and conditions by hovering your cursor over the text & clicking when the wording becomes highlighted.
- Enter your Email Address, enter a password, enter your post code and click JOIN UP – Its free
MANAGING MEMBER PROFILE
- Go to MY ACCOUNT page
- Select MANAGE PROFILE from the blue MEMBER PROFILE banner
- From here you can add your personal profile details, change your email & password, manage your favourite offers, view your offer purchases and open/print your offer coupons purchased
CHANGING PASSWORD
- Go to MY ACCOUNT page
- Select CHANGE PASSWORD from the blue MEMBER PROFILE banner
- Enter your current password
- Enter your new password
- Retype your new password to confirm
- Click SAVE
CHANGING EMAIL ADDRESS
- Go to MY ACCOUNT page
- Select UPDATE EMAIL ADDRESS from the blue MEMBER PROFILE banner
- Enter your current password
- Enter the new email address
- Click SAVE
MANAGING FAVOURITES
- Go to MY ACCOUNT page
- Select MANAGE FAVOURITES from the blue MEMBER PROFILE banner
- You will see a list of your favourite offers, select the offers you wish to make changes to. You can either view the offer, delete it or leave it as is
MANAGING PURCHASES
- Go to MY ACCOUNT page
- Select MANAGE PURCHASES
- You will see the list of offers you have purchased and their coupons to redeem the purchase. From here you can select any offer you wish to print and redeem
SUBSCRIPTIONS
Subscriptions are available to all members who would like to automate offers they receive to their email account on their phone or computer.
A subscription is a custom search created from a few keywords and/or categories you are interested in. The new offers matching a subscription are sent to you either daily, weekly or monthly.
CREATE A SUBSCRIPTION
- Click CREATE NEW SUBSCRIPTION or MANAGE SUBSCRIPTIONS from the MY ACCOUNT page.
- Choose a subscription name that best describes what you’re looking for i.e. DINING, ENTERTAINMENT, SHOPPING etc
- Select the frequency you would like to receive these offers (daily, weekly or monthly).
- Select the location of the offer in which you’re interested in (SA, WA or AUSTRALIA WIDE).
- Select the categories of offers that interest you i.e. SHOPPING & RETAIL, ENTERTAINMENT etc.
- Finally, add keywords that relate to your selected categories i.e. BEAUTY, MASSAGE, RESTAURANTS etc. NOTE: Adding keywords will limit the results as all offers that are sent to you must contain a specific keyword. Keywords are optional.
- Click SAVE.
You can create up to five different subscriptions. Now sit back and receive only the offers you are interested in, as often as you like, for as long as you like.
MANAGE SUBSCRIPTIONS
- Click MANAGE SUBSCRIPTIONS from the MY ACCOUNT page.
- Select an existing subscription by clicking on the subscription name or clicking the check box.
- Click the EDIT button if you wish to make changes to the subscription.
- Click the DELETE button to delete the subscription.
OUR MAILING LIST
- Click MANAGE SUBSCRIPTIONS from the MY ACCOUNT page.
- The WhatsOnOffer.com.au MAILING LIST button can be switched off and on whenever you like.
Switching this feature on allows you to receive a varied spread of offers across many categories. This can be switched to 'OFF' at any time to stop receiving offers.
This is a great tool for "BARGAIN HUNTERS" and those of you that are always up for a cool offer or deal no matter what the category or item!
BUYING AN OFFER
- When browsing, click on the offer of interest
- Read the offer details and the conditions of the offer.
- If you would like to purchase the offer, click the BUY IT NOW button in the offer or the red BUY OFFER button in the menu bar
- Enter your name
- Enter the number of offers you would like to purchase
- Click the PURCHASE button – You will be redirected to the secure PAYPAL site to finalise your purchase, simply follow the prompts. Once you click PURCHASE, you have 10 minutes to finalise your purchase.
- Once your purchase has been completed, you will be sent a redemption coupon via email.
GIFTING AN OFFER
- When browsing, click on the offer of interest
- Read the offer details and the conditions of the offer.
- If you would like to purchase the offer as a gift for someone, click the SEND A GIFT button in the offer or the GIFT OFFER button in the menu bar
- Enter the name of the person the gift is for (recipient)
- Enter the number of gifts you would like to purchase
- Enter the email address of the recipient
- Select YES or NO from the drop down box if you would like to gift the coupon to them automatically
- Type a personalised message for the gifted coupon
- Click the PURCHASE button - You will be redirected to the secure PAYPAL site to finalise your purchase, simply follow the prompts. Once you click PURCHASE, you have 10 minutes to finalise your purchase. Once your purchase has been completed, you will be sent a redemption coupon via email.
REDEEMING AN OFFER
Electronic Redemption:
- Upon payment of your offer, an automatic email will be sent to your registered email address containing your offer coupon.
- Present the offer coupon on your mobile device at the place of business at the checkout. The business will redeem the offer using its unique coupon and security codes *OR* they man scan the QR code on the voucher.
*Do Not place any scanning device over the QR code yourself on an offer coupon, doing so will invalidate your purchase. Scanning must only occur once at the place of business.
Manually Download and print your offer:
- Go to MY ACCOUNT page
- SelectMANAGE PURCHASES
- From the list of offers you have purchased, find the offer you wish to redeem
- Open the PDF attachment
- Print the PDF and present at the place of business at the checkout. The business will redeem the offer using its unique coupon and security codes *OR* scan the QR code on the voucher.
*Do Not place any scanning device over the QR code yourself on an offer coupon, doing so will invalidate your purchase. Scanning must only occur once at the place of business.
*TIP: Follow the conditions of the offer if any ie. if required call and book with your redemption code in advance.
SPREADING THE WORD – TWEET & SHARE BUTTONS
- ‘Like’ our site & offers in Facebook by clicking the ‘Like’ button at the bottom corner of each page
- ‘Tweet’ our site & offers in Twitter by clicking the ‘Tweet’ button at the bottom corner of each page
TWEETING AN OFFER
- ‘Tweet’ an offer you like to your Twitter® account by clicking the ‘Tweet Offer’ button in the menu bar
SHARING ON OFFER ON FACEBOOK
- Share an offer you like on Facebook by clicking the ‘Share Offer’ button in the menu bar
ADDING A FAVOURITE
- When you find offers you like, click the FAVOURITE button in the grey menu bar
EMAILING AN OFFER
- When you find an offer you like while browsing, you can Email it to family, friends and work mates (yourself & up to four people) by clicking the green EMAIL OFFER button in the menu bar
- If your friends’ consent to using their email address, tick the YES I CONFIRM box
- Enter each friend’s email address and click the + sign to continue to the next email address
- When you have finished, click the SEND button
SMS AN OFFER
- When you find an offer you like while browsing, you can SMS it to family, friends and work mates (yourself & up to 4 people) by clicking the blue SMS OFFER button in the menu bar
- If your friend’s consent to using their mobile phone numbers, tick the YES I CONFIRM box
- Enter each friend’s mobile phone number and click the + sign to continue to the next number
- When you have finished, click the SEND button
